FaceBeam support

Set the light.
Start your take.

Need help? Email office@lionadv.us with your iPhone model, iOS version, selected camera, and recording settings. Include what happened and any error text. Never send passwords or payment details.

Studio subscription

Recording requires a FaceBeam Studio annual subscription: $19.99 per year in the U.S.; local App Store pricing applies. Lighting and preview are available to explore before purchase. Choose Record to view the annual plan, or open Camera settings → FaceBeam Studio. Use Restore Purchases with the Apple Account used to subscribe. Active subscribers can open Manage subscription to view or cancel through Apple. Canceling stops future renewal; access continues until the paid period expires. Your existing recordings remain accessible afterward. See Terms of Use and Privacy policy.

Quick start

Open FaceBeam and allow camera and microphone access. The display lights up white. Frame yourself in the floating preview, then tap the red Record button. Tap Stop to save your video in Library.

Does the small circle crop my saved video?

No. The circle is a monitoring window. Recordings preserve the full native frame of your selected camera format. Portrait 4K plays at 2160 × 3840 when supported. Stabilization may reduce field of view independently of preview size.

How do I resize or move the preview?

Pinch with two fingers anywhere on the camera canvas to resize it from 40 to 200 points. Drag the preview to move it. Double tap for temporary enlargement. Starting a recording resets the preview to 40 points. Use the eye control to hide it during recording.

Why are lighting controls locked?

Auto-lock lighting while recording is enabled by default. Open Light Studio with the sun button and tap Unlock lighting to adjust brightness or color during a take. You can change automatic locking in Camera settings.

How do I return to maximum white light?

Unlock lighting if needed, then use MAX LIGHT. This selects pure white and requests 100% display brightness. iOS may reduce output because of temperature, power, or system restrictions. Screen colors and Kelvin values are approximate, not calibrated measurements.

Where are my videos? How do I export them?

Open Library. Tap a recording to play it or view details. Choose Save to Photos and grant add-only permission, or use Share for the original file. Export does not add compression or change resolution. Copies already exported remain separate if you delete the local recording.

Why is a recording option unavailable?

Resolution, frame rate, codec, HDR, and stabilization depend on your selected camera and iPhone. Only supported combinations are offered. Camera settings are locked during a take; finish recording before changing them.

What if recording stops or drops frames?

Check storage and temperature. Try a lower frame rate or target bitrate. Calls, audio-route changes, and backgrounding can end a take. Return to the app and start a new recording after the interruption. If recording fails, send the exact error message and your settings to support.

How do I connect a microphone?

Connect a compatible microphone, then check Camera settings → Audio. Inputs appear only when iOS exposes them. Available USB and Bluetooth recording routes depend on the microphone and device. Route changes end the current take to protect audio integrity.